The LTR and I upgraded to a high-def flat screen TV, Blu-Ray DVD and wanted to include a new high-def satellite receiver.If only Dish Network would get on board with that plan we'd be set.
A week ago I took the afternoon off so the Dish Network technician could install the new dish on my roof. He arrived sometime in the middle of his 12-5 "window" and we went out on the roof.
"Oh, you have a flat roof. I don't have the right equipment for a flat roof."
In a city where every house is a row house with a flat roof, this is about as dumb as saying "Oh, your walls are vertical. I didn't bring the right tools."
"Of course we have a flat roof, everyone has a flat roof!" I then said, "If knowing what type of roof I have is so important, why didn't they ask me that when we set up the appointment?"
Dish tech shrugged and said, "that's just poor customer service."
No. Kidding.
But wait. There's more.
We rescheduled, which involved getting the LTR involved since I couldn't be home when the tech wanted to come back.
Cut to Thursday, LTR is home, waiting. Tech calls with one hour left in his "window." He says, "Sorry, I don't have a part I need, can you take Friday off and be home then?"
The LTR says, "What alternative universe do you live on to think that I can just keep taking days off from work in hopes that you'll actually show up and have what you need?" More words like that followed.
So, it's Saturday, and we have another 12-5 "window." I hope the tech hasn't forgotten we have a flat roof.
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